Front Desk Agent Resume Keywords & ATS Expectations

This is the live data our resume scanner uses when it detects a front desk agent resume — the keyword tables, certifications, and titles from our hospitality detection engine.

Core skills per the U.S. Department of Labor

Source: O*NET 11-9081.00 — Lodging Managers (onetonline.org, public domain)

guest relationsfront office operationsrevenue managementstaff supervisionservice recovery

property management systemsreservation systemsOpera PMS

Keywords ATS systems expect on a front desk agent resume

guest satisfactionguest experiencecheck-incheck-outreservationsoccupancyrevparADRfront of houseback of housefood and beveragebanquetcateringeventhospitalityhotelresortrestaurantdiningMENU

Certifications that anchor a front desk agent resume

chachiaservsafetips certifiedchhacrde

Adjacent titles recruiters search alongside "Front Desk Agent"

hotel managergeneral managerfront desk managerconciergeguest services managerhousekeeping managerexecutive housekeeperfood and beverage managerf&b managerrestaurant manager

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Methodology: these lists come directly from the detection tables our scanner runs on every hospitality resume, validated by a pinned regression suite. See our methodology.